AI Built for Every Insurance Function
Symphony supports the core functions that drive your insurance business—from claims and sales to underwriting. Our AI adapts to the unique needs of each role.
Empowering Adjusters at Every Step
Help your claims adjusters field calls more effectively, negotiate with attorneys confidently, and automate small tasks that eat into productive time.
Inbound & Outbound Call Support
AI assists adjusters during live calls with real-time guidance, talking points, and settlement recommendations
Attorney Negotiation Assistance
Smart tactics and historical insights to help adjusters negotiate more effectively with legal representatives
Facts of Loss Automation
Automatically capture and document claim details through AI-powered conversations
Task Automation
Automate routine tasks like follow-up scheduling, document requests, and status updates
Supercharge Your Sales Desk
Help sales desk reps sell, upsell, and field questions from financial advisors, broker-dealers, and policyholders while automating easy tasks and information capture.
Product Recommendations
AI suggests relevant products and coverage options based on customer needs and context
Upsell & Cross-Sell Guidance
Real-time prompts to identify opportunities for additional coverage and policy enhancements
Advisor & Broker Support
Quickly field complex questions from financial advisors and broker-dealers with AI-assisted responses
Information Capture Automation
Automatically capture customer information and preferences during conversations
Streamline Underwriting Operations
Help underwriters field questions from brokers and clients efficiently, and automate routine broker communications with intelligent response suggestions.
Broker Question Handling
AI assists underwriters in quickly answering complex questions from brokers about policies and coverage
Client Communication Support
Real-time guidance for responding to client inquiries with accurate, compliant information
Automated Broker Responses
Generate intelligent response drafts for routine broker communications and quote requests
Risk Assessment Assistance
AI-powered insights to support faster, more accurate underwriting decisions
One Platform, Every Function
Symphony's unified AI platform adapts to the unique needs of each function while maintaining consistent quality, security, and customization across your entire organization.
Claims
Help your claims adjusters field calls more effectively, negotiate with attorneys confidently, and automate small tasks that eat into productive time.
Sales
Help sales desk reps sell, upsell, and field questions from financial advisors, broker-dealers, and policyholders while automating easy tasks and information capture.
Underwriting
Help underwriters field questions from brokers and clients efficiently, and automate routine broker communications with intelligent response suggestions.
Ready to Transform Your Insurance Operations?
Join leading insurance companies using Symphony to empower their frontline teams. Schedule a personalized demo today.