Why Insurance Leaders Choose Symphony
Built exclusively for insurance, optimized for speed, and designed to deliver results from day one.
Our Key Differentiators
What sets Symphony apart from other solutions in the market
Made for Insurance
We're built specifically for the insurance industry—with deep expertise in both AI and insurance workflows. Partners with 4 of the top 10 P&C carriers, so we understand the complexity of the role and the stakes of getting training right.
Backend Integrations
We can integrate with or simulate key back-office systems—claims routing, document hand-offs, system triggers—allowing true agentic experiences.
Most Realistic Voice AI
Symphony offers the highest-fidelity Voice & Video AI for role-play training on the market. Our conversations sound natural, dynamic, and human—building comfort, confidence, and real skill in your teams.
Agent & Scenario Builder
Our intuitive builder empowers training teams to create hyper-realistic, custom role-play scenarios that mirror the nuance of actual insurance interactions—without needing engineering support.
E2E Customization
Every part of the platform can be tailored to your needs: agent workflows, trainer oversight, student progression, reporting dashboards, and more—so you're not stuck with a one-size-fits-all training system.
Smart Reporting
Our real-time dashboard shows how reps are performing across scenarios, highlighting trends and individual gaps. Trainers get the data they need to coach more efficiently and improve learning outcomes at scale.
Built Exclusively for Insurance
Unlike generic AI platforms, Symphony was designed from the ground up for insurance operations. Every feature, every workflow, every integration is purpose-built for insurance frontline teams.
Industry-Specific Training Data
Our AI models are trained on insurance-specific scenarios, terminology, and workflows
Compliance Built-In
Stay compliant with built-in guardrails for state and federal insurance regulations
Deep Industry Expertise
Our team includes insurance industry veterans who understand your challenges
Ready to Transform Your Insurance Operations?
Join leading insurance companies using Symphony to empower their frontline teams. Schedule a personalized demo today.